Working Class AussieWork • Staff • Calls • Business Support
🌐
Loading language settings…
Bride and groom beginning their Big Day journey

A COMPLETE CUSTOMER JOURNEY FOR BRIDAL SHOPS

Sell the dress.
Own the whole journey.

Give every bride a personal appointment, a private planning centre and one trusted place to organise the celebration. The shop gains better-prepared fittings, stronger customer relationships and new income from planning services and Network referrals.

THE BUSINESS SIDE

Your bridal-shop dashboard.

Appointments, dress selections, customer details, fittings and follow-ups stay together so staff can prepare before the bride arrives.

Big Day bridal shop business dashboard with appointments and dress catalogue
  • Wedding-dress catalogue
  • Appointment calendar
  • Customer CRM
  • Saved dress choices
  • Fitting preparation
  • Sales and enquiry follow-up
  • Wedding TV controls
  • Supplier and referral reporting

THE CUSTOMER SIDE

Give every customer their own Planning Centre.

Customers can begin free with a hens night, bucks night, boys weekend, girls weekend, engagement party or group trip. The same private account then grows into the full Wedding Planning Centre and higher planning services.

  • Countdown, checklist and budget
  • Guests, RSVPs and group contributions
  • Invitations and event files
  • Supplier recommendations and Network offers
  • Monthly support and premium concierge upsells
  • Photos, videos and downloads kept together
View the Planning Centre
Customer wedding and event planning dashboard

START FREE • GROW INTO THE BIG DAY

One account follows the customer through every event.

Friends planning a weekend away

Free Group Events

Hens nights, bucks nights, weekends away, engagement parties and group trips.

Wedding dress selection in a bridal shop

Wedding Journey

Dresses, fittings, invitations, suppliers, budgets and personalised showroom presentations.

Wedding venue

Network Suppliers

Venues, flowers, transport, entertainment, accommodation and other useful services.

Wedding invitation design

More Ways to Earn

Planning plans, concierge services, printing, referrals, commissions and featured placements.

CROSS-BUYING & UPSELLS

The right offer at the right stage.

Event type, date, location, budget and guest count help surface relevant Network services. Every enquiry can be recorded and followed through to a quote, booking, completed sale, commission or referral points.

Wedding transport available through supplier referrals

THE CUSTOMER STAYS CONNECTED

From the first celebration to family life.

The journey can continue after the wedding through future family services and Tiny Talkers Club, without forcing the customer to start again.

Turn the bridal shop into the one-stop wedding centre.

Give customers more help and create more ways for the business to earn.

Start the Demo